Last updated:

8th December 2023

How we can help

We can support you from when you first have concerns that your child may have SEN through to requesting and maintaining an Education, Health and Care Plan.

We can

  • Support in meetings with education, health and social care professionals 
  • Explore different options open to you for your child/young person’s education 
  • Help you to understand and write reports and letters 
  • Help with the Statutory Assessment process for an Education, Health and Care Plan (EHCP) 
  • Support with annual reviews 
  • Signpost to other organisations and support groups 
  • Promote disagreement resolution where communication with a school or Local Authority is breaking down 
  • Explain the right of appeal through the SEN Tribunal system
  • Support if your child/young person is at risk of, or has been excluded from school 

How we provide support

We offer support through:

  • Telephone helpline
  • Email
  • Face to face meetings and home visits
  • Drop-in sessions
  • Attending meetings with you
  • Website
  • Social media

You can find out more about the service we are able to provide in our leaflet What you can expect from our service (PDF document).

Is this service confidential?

Yes. We will not share your information with anyone outside SENDIASS unless you tell us we can. The only exception to this would be if we have a specific concern about a child’s safety. Read our SENDIASS Confidentiality and Data Protection Policy (PDF document) for more details.

What does 'impartial service' mean?

The information, advice and support that we offer is firmly based in the law and the SEND Code of Practice. We provide unbiased information and advice about the Wokingham Borough Council’s policies and procedures and about the policy and practice in local schools and other settings. Read our SENDIASS Impartiality Policy (PDF document) for more details.